Refund policy
We want you to feel complete confidence in every Holub product. If something isn’t right, we’re here to make it as smooth and straightforward as possible.
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Returns
We accept returns within 30 days of delivery as long as the item is:
• Unworn
• Unwashed
• Unaltered
• In its original condition and packaging (including tags)
To start a return, please contact us at:
support@holubclothing.com
We will provide simple return instructions and the correct return address.
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Refunds
Once your return is received and inspected, we will email you to confirm approval.
Approved refunds will be issued to your original payment method within 5–10 business days.
Please note:
• Original shipping fees are non‑refundable
• We do not accept returns for items showing signs of wear, use, or damage
If a returned item is not eligible for a refund, it will be sent back to you.
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Exchanges
If you need a different size or colour, simply request an exchange when contacting us.
Exchanges are subject to product availability. If unavailable, you will receive a refund instead.
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Faulty or Incorrect Items
We carefully inspect every item before dispatch. In the rare event that you receive a faulty or incorrect product, contact us at:
support@holubclothing.com
We will resolve the issue promptly.
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Return Shipping Costs
• Customers are responsible for return postage costs unless the item arrived damaged or incorrect
• We recommend using a tracked service, as we cannot take responsibility for lost parcels
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Non‑Returnable Items
For hygiene and quality assurance reasons, accessories, gift cards, and any item marked “Final Sale” cannot be returned.
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Need Help?
Our team is here to support you with any questions about sizing, returns, or product care.
Contact us anytime at:
support@holubclothing.com
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.